Beauty Counter Manager

Position Objective:
To provide an environment that encourages and maximizes sales for a Cosmetic Treatment Brand (Lauder, Clinique, Lancome or Arden/Fashion Fair).
To promote good working relationships among Beauty Advisors, the cosmetic department and Store management.
Key Responsibilities
(total should equal 100%)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Achieve Monthly/Quarterly sales goals by engaging clients, applying products and providing consultation.
Use tools provided to monitor and track sales performance.
Determine/allocate sales goals to each BA.
Coordination of Special Events and Special offers for respective Brand:
Maintain and expand client lists through the use of the Client Smart System.
Achieve all pre-sell goals and Gift Goals where applicable.
Ensure proper visuals
Supervision of Beauty Advisors and Counter Activities to include:
Coach and develop staff
Maintain standards for Beauty Advisor image
Maintain standards for counter cleanliness
Provide product information and advice on selling techniques
Execute visual directives
Encourage cooperative teamwork
Review and communicate with Store Manager any changes needed to schedules
Communications with Store Manager and Account Executive
Maintenance or Stock:
Keep all merchandise stocked, neat and clean and protected.
Process all DIF's weekly.
Process any recalls
Keep list of out-of-stock and customer requests and submit information to The Lauder Co.
Ensure proper maintenance and inventory of all counter fixtures and tester units. Properly store and maintain control over all collateral, testers and sampling.
Assist in recruiting, hiring and retaining Beauty Advisors. Coach and develop staff.
# of Direct Reports:
Varies by store
# of Indirect Reports:
Training, Skills, Knowledge and/or Experience:
Sales and Management experience helpful but not necessary
Physical Requirements / Working Conditions:
Attend vendor training seminars and regional Counter Manager meetings. Training locations may vary and will involve travel.
Must be comfortable in engaging clients, applying products to the client while providing consultation.

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