Human Services Technician II

Human Services Technician IIReports to Team Lead, performs duties that contribute to the prevention, control, eradication/reduction of specific immunizable diseases through various programs whose common objective is to ensure that all the underserved population are immunized. Assist with special rural immunization clinics. Update data in the provider encounter system. Promote the immunization registry (IMMTRAC). Conduct immunization audits at schools and day cares. Assist on disease surveillance activities as necessary. Registers patients at the clinic and keeps a reminder/recall system in place. Coordinates and assist to disseminate information to the public and medical professionals. Collect data for monthly & quarterly reports. Assist the LVN in all the office work as needed. May be required to work other than normal business hours to respond to public health emergencies, including but not limited to disease outbreaks, and/or to participate in public awareness events such as health fairs and screenings. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Employee actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. May require an alternate shift pattern or assignment change.Essential Job Functions:
IMMUNIZATION ACTIVITIES(30%) SERVICE DELIVERY:Assists to coordinate and conduct immunization clinics to underserved population. Promotes medical home services. Maintain reminder/recall system. Receives collections, complete collections report and mail them at the end of each day. Travels to assigned areas to complete the assessments. (30%) IMMUNIZATION REGISTRY:Updates information in TWICES to assure children immunizations are in the registry. Reviews the list of questionable matches and collect information to correct information. Promotes ImmTrac registry among providers and parents. Assists providers on ImmTrac installation and training. (10%) CONSUMER INFORMATION:Informs, influences and motivates the public about the importance and safety of immunizations. Distributes and ensures proper use of VIS. Participates in coordinating stakeholders' meetings and providers' conferences. Travel to assigned areas to provide consumer information to organization and customers using state-developed materials.(10%) SURVEILLANCE:Conducts VPD investigation and follow ups as needed. Completes reports and submit within a week. Reports any cases of vaccine reportable diseases to the regional office. Reports adverse events as needed. Travels to assigned areas to complete surveillance investigations. (10%) POPULATION ASSESSMENTS:Conducts private/public school and childcare/registered home audits. Submits reports within a week from the visits. Travels to assigned to complete assessments.(5%) PROGRAM MANAGEMENT: Assists in filing, answering the phones, receiving and shipping vaccine, faxing, copying as needed. Completes reports and submits by deadline. Maintains a list of stakeholders up to date and communicate with them to increase participation and involvement of the community in promoting immunizations. Serves as secondary coordinator in Texas Vaccines for Children's program. Responds to the vaccine storage alarm system when activated. (5%) Other duties as assigned. Assist other field offices when needed. Employee actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. May require an alternate shift pattern or assignment changeKnowledge Skills Abilities:
Knowledge of Standards of Immunization practices for children, adolescents, and adults.Knowledge of school immunization requirements.Knowledge of the VFC program and ImmTrac.Knowledge of clinic/office operations and some medical terminology. Skill in utilizing computer programs including Outlook, Word and Excel and Internet.Ability to interpret immunization schedule, policies and procedures.Ability to maintain confidentiality of records and information, along with data entry of files.Ability to work harmoniously with co-workers, supervisors and the public.Ability function independently, ensure completion of job duties, problem solve, and exercise professional judgment.Ability to attend work on a regular and predicable schedule. May be required to work nights and weekends.Ability to travel and must have reliable transportation.Ability to adhere to DSHS Universal Expectations, Guiding Principles, Code of Ethics, and Standards of Conduct.Registration or Licensure Requirements:
Employee must have a valid Class C Texas driver's license or equivalent license from another state.Initial Selection Criteria:
Available for an alternate work schedule including weekends and holidays. Must be able to travel a minimum of 30% of the time. Additional Information:
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form. Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 68S, 60C, HM, 230X, 4E0X1, 43HX, 43MX, 43EX. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspxRequisition # 360965
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.



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